Present support through phone (by way of remote control application) for all Pinsent Masons cellular units and computer software purposes to be sure quick resolution of all technological concerns Helps in the event of coaching routines and documentation to operational support processes Provide timely support and support for incoming queries http://cesarzegjh.develop-blog.com/16186439/the-best-side-of-job-description-of-the-1st-line-it-support-professional